Refund Policy

We want you to be completely satisfied with Screention. If you are not happy with your purchase, we're here to help.

1. Money-Back Guarantee

We offer a 14-day money-back guarantee for all Pro plan purchases. If you are not satisfied with the product for any reason, you can request a full refund within 14 days of your initial purchase.

2. How to Request a Refund

To request a refund, please contact our support team at support@screention.gkernel.com with your order details and the reason for your request.

3. Processing Time

Once your refund request is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

4. Exceptions

Refunds may not be granted if:

  • The request is made after the 14-day period.
  • There is evidence of abuse of the refund policy.

Last updated: February 3, 2026